Privacy policy.

Effective Date: May 21, 2023

At Big U Computers, we respect and are committed to protecting your privacy. We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information we receive from users of the Remote Management and Monitoring (RMM) application we use as part of our managed service provider business.

This Privacy Policy applies only to information that you provide to us through the RMM application, and when you access, download, install or use our services.

**1. Information Collection and Use**

Our primary goal in collecting information is to provide and improve our RMM application, services, features and content, to administer your use of our services (together, the "Service") and to enable users to enjoy and easily navigate the Service.

We will collect information that can identify you ("Personal Information"), such as your name and email address, when you (or your employer) provide it to us when using our Service or in some other manner. We may also automatically collect certain information from you when you access or use the Service.

**2. Information Access**

We may have access to certain information on your device as part of providing our services, but we will:

- Not access your personal files unless you provide consent for specific and defined purposes;

- Only use system-level access to monitor the health and status of your device, and not for any other purpose;

- Not sell, lease, or otherwise provide access to your data to any third-party, unless required by law.

**3. Security**

We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account technological reality, cost, the scope, context, and purposes of processing weighted against the severity and likelihood that the processing could threaten individual rights and freedoms.

**4. Changes to this Policy**

Any information that is collected via our Service is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we'll notify you of those changes by posting them on the Service or by sending you an email or other notification, and we'll update the "Effective Date" above to indicate when those changes will become effective.

**5. Contacting Us**

If you have any questions or concerns about this Privacy Policy, please contact us at matt.urbanski@bigucomputers.